Return & Exchange Policy
Returns & Refunds
We want you to feel confident and happy with your jewelry purchase. If for any reason you you are unhappy with your purchase you may return or exchange it within 45 days. Refunds can be issued online but exchanges must be done in store.
You can’t return or exchange custom jewelry or resized rings.
Preparing Your Return
To return a shipped item to The Little Jewel.com, please follow these steps:
- Email or call us first to initiate a return.
- Include the packing slip and all original documents in the package.
- Put the pre-printed return label on the box.
- Ship your package.
- All returns must be inspected before we can process a refund.
- We’ll credit your original payment method, excluding delivery charges, within 2 weeks of receiving your return.
The Little Jewel is not responsible for merchandise that’s not received or not returned in accordance with these terms.
Your Order Information
Questions about your order? Contact Us.